FAQ

Luna stands 160 cm tall and weighs 54 kg, with sleek and elegant lines. Its joint capabilities have been comprehensively upgraded, and heat dissipation has been further improved. It features a facial interaction screen, high-quality speakers, and lighting displays, supporting more dynamic interactive effects. It offers standout features such as choreography, Video to Motion, Kinesthetic Teaching, enabling it to quickly learn new movements and dances.

Luna has 27 degrees of freedom throughout its body, enabling it to perform basic movements such as human-like walking, shaking hands, greeting people, and clapping, as well as advanced maneuvers like side flips, the Webster maneuver, and the Ilyushin maneuver. It also supports high-quality dance performances, with further enhancements to its motion control capabilities.

Luna supports two power options: wired charging and battery swapping. Wired charging enables long-term, efficient operation, while a single battery typically lasts about 4 hours under normal use. Actual battery life depends on factors such as operating mode and workload intensity, and performance varies between light interaction modes and high-intensity movement modes.

Luna supports multiple interaction methods, including voice dialogue, facial interaction with screen feedback, visual recognition, and chest light feedback.

The kit includes one Lenovo tablet pre-installed with the Limx Studio app, designed to enhance your robot control experience.

It provides a smoother user experience for robot connection, network setup, basic motion control, and state switching. It supports special features such as dance choreography, Video to Motion, and Kinesthetic Teaching, allowing you to “teach” the robot new movements and dances without requiring professional knowledge. It also features an AI task editor, enabling the robot to automatically complete an entire task flow through visual programming.

Yes. To enable synchronized control, purchase the Content Development Expansion Kit and contact us within the Limx Studio APP to unlock the feature. The smart synchronized control function supports simultaneous control of over 200 Luna robots, enabling highly synchronized robotic group performances.

The Standard Edition does not currently support secondary development, but you can quickly create new movements and dances through simple secondary development using the Limx Studio App.

Luna is equipped with four layers of safety architecture: Impact Sensing: When the robot encounters a collision during movement, its joints reduce power output to minimize the impact of the collision; Active Fall Mitigation: When the robot is about to fall due to an unexpected situation, it automatically switches to a damped state to reduce the impact of the fall; Safe Action Override: Users can pause ongoing tasks via the companion app as needed to mitigate risks; Hardware E-Stop: The robot’s body, remote control, and companion app all feature an emergency stop function to quickly address unexpected situations.

No special maintenance is required on a daily basis. After 1–2 months of use or following an accidental fall, please use the zero-calibration function to realign the joints and keep the device in good working order.

The warranty period for the entire unit is 12 months.

You can obtain technical support through the following channels: Online Support Ticket: Log in to the LimX Dynamics official website, go to “Support” > “Service,” and submit a repair service request; Remote Diagnosis: We provide remote log analysis and technical support (depending on the type of malfunction); On-site Service: For major malfunctions, we can arrange for a technician to visit your location for repairs (specific coverage is subject to the terms of the contract).

Luna’s base firmware supports OTA updates, and updates for core features are free for the lifetime of the product.